Privacy Policy

Overview

360 Photo Lounge ("we," "us," or "our") operates the website 360photolounge.com and provides 360 photo booth rental services throughout Oklahoma. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

When you submit a quote request, booking form, or contact us, we may collect:

Full name
Email address
Phone number
Event date and type
Venue address (city, state)
Package and add-on selections

Payment Information

Payment processing is handled securely by Stripe. We do not store your credit card numbers, bank account details, or other financial information on our servers. Stripe's privacy policy governs the handling of your payment data. Visit stripe.com/privacy for details.

Information Collected Automatically

When you browse our website, we automatically collect:

Pages visited and time spent on each page
Referring website or source
Browser type and device information
Anonymized IP address (hashed, not stored in full)
UTM campaign parameters (if present in the URL)

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how our site is used.

Essential Cookies

Session cookie (_vid) — A randomly generated visitor ID used for our internal analytics. Does not contain personal information. Expires after 1 year.

Analytics & Advertising Cookies

Google Analytics (GA4) — Helps us understand website traffic and user behavior. Google may collect data as described in their privacy policy.
Google Ads (gtag.js) — Tracks ad conversions so we can measure the effectiveness of our advertising campaigns. Data is processed by Google per their advertising policies.
Meta Pixel (Facebook) — Tracks conversions from Facebook and Instagram ads. Data is processed by Meta per their data policy.

Opting Out

You can control cookies through your browser settings. You may also opt out of personalized advertising through:

How We Use Your Information

We use the information we collect to:

Process and fulfill your quote requests and bookings
Send booking confirmations, reminders, and follow-up emails
Process payments through Stripe
Improve our website and services based on usage patterns
Measure the effectiveness of our advertising
Respond to your inquiries and provide customer support
Comply with legal obligations

Third-Party Services

We use the following third-party services that may receive your data:

Stripe — Payment processing (Privacy Policy)
Google Analytics & Google Ads — Website analytics and ad conversion tracking (Privacy Policy)
Meta (Facebook/Instagram) — Ad conversion tracking (Privacy Policy)

We do not sell, trade, or rent your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

Quote and booking data — Retained for the duration of the business relationship and up to 3 years after your last event for record-keeping
Analytics data — Aggregated and anonymized data may be retained indefinitely for trend analysis
Email communications — Retained for up to 2 years

You may request deletion of your data at any time by contacting us (see below).

Data Security

We implement reasonable security measures to protect your personal information, including:

HTTPS encryption on all pages
Hashed IP addresses (never stored in full)
Secure payment processing through Stripe (PCI-DSS compliant)
Access controls on administrative systems

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

Access — Request a copy of the personal information we hold about you
Correction — Request correction of inaccurate information
Deletion — Request deletion of your personal data
Opt-out — Opt out of marketing emails and cookie tracking

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.