FAQ and General booking Information
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How many hours can I rent it? Is there a minimum time to rent?
The minimum amount of time is one hour. You can rent up to the whole day. Send us a message to go over rates and to check your dates.
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What is included in the rental package?
Every rental includes the photo booth, the LED backdrop, themed prop table, Custom overlay for the videos, staff and instant sharing. The host also get the main file at the conclusion of the event.
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How many people can fit in the photobooth at once?
The large platform can hold 4-5 adults. The platform is stationary as the arm goes around the platform and captures the video.
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How much space and is power needed?
The space needed at minimum would be a 10 × 10 area. We would need access to electricity.
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Do you require a deposit or full payment upfront?
We require a $50 booking deposit that is due to secure your booking date. This amount also goes towards your booking total.
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What is your cancellation and refund policy?
The Client may request to reschedule the event with at least 7 days' notice, subject to the Provider's availability. If rescheduling is not possible, the non-refundable $50 deposit will be retained. Cancellations made 7 days or more before the event will result in a full refund minus the deposit, processed within 3-5 business days. Cancellations within 7 days of the event will incur a 30% cancellation fee plus the $50 deposit.
Billing and Payment Details
Welcome to our Billing and Payment Details page! We're thrilled to have you consider 360 Photo Lounge for your event. Whether you're planning a wedding, corporate event, or a backyard party, our 360 photo booth is sure to bring joy and excitement to your guests. Below, you'll find everything you need to know about billing and payment for our services.
Billing Details
When you book our 360 photo booth, you'll receive a detailed invoice outlining the services and any additional options you've selected, such as custom overlays or throne chair rentals. We make it easy to understand exactly what you're paying for, so there are no surprises. One invoice will be the deposit invoice and the second invoice will be the remainder rental amount.
Receiving Your Invoice
Once your booking is confirmed, we will email you the invoice for your records through Square. We have a $50 booking deposit that is due upon signing the contract. This locks in your date and goes towards the rental amount as well. Final amount will be due 48 hours prior to the event date to ensure seamless event setup on the event date. If you have any questions about your invoice, feel free to contact us directly—we're always happy to help!
How to Update Payment Info
If you need to update your payment information, simply reach out to us via our contact form or give us a call. We're here to make the process as smooth as possible for you. We do not save credit card information on file. We will send a new invoice to settle the remainder if needed for additional fees or refunds.
Payment Processing
We accept a variety of payment methods to suit your convenience, including credit/debit cards, paypal and Zelle. Once you've submitted your payment, you'll receive a confirmation email ensuring everything is set for your event.
Contact Us
Got questions or need assistance with your booking? Don't hesitate to contact us through our form or by phone. We're excited to help make your event unforgettable with our 360 photo booth!
For those last-minute event needs or if you're outside of Oklahoma City and surrounding areas, reach out to us—we'll do our best to accommodate your requests or connect you with another trusted provider.
Remember, with 360 Photo Lounge, you're not just booking a service; you're creating a memorable experience that your guests will cherish. Let's make your event fantastic together!